Briefing for DDPOs on disrepair

Briefing for Deaf and Disabled People’s Organisations (DDPOs) on the issue of disrepair in housing in London.

Cover page of briefing. 

Inclusion London
Briefing for DDPOs on Disrepair 

May 2023

Inclusion London has published a briefing for Deaf and Disabled People’s Organisations (DDPOs) to have a better understanding of the issue of disrepair in housing in London.

For Deaf and Disabled people, dealing with disrepair in rented housing is particularly problematic. The process of asking for repairs can be inaccessible and the disrepair itself can cause a home to be inaccessible. This can have a massive impact on the wellbeing and health of Disabled people.

This briefing outlines:

  • What disrepair is.
  • What the landlord and tenant must do when it comes to disrepair (duties).
  • How tenants can ask for a repair.
  • How to complain if a repair is not getting done.
  • Reasonable adjustments when asking for a repair.
  • Examples of campaigning for repairs.

Download the briefing

The full report is available to download in both Word and PDF versions:

| Word Version| PDF Version |

Easy Read versions

We also have Easy Read versions of the briefing. These can be downloaded in four parts:
| Part 1 | Part 2 | Part 3| Part 4 |

Download the housing complaint letter

Housing complaint letter (letting agent or landlord)