Consultancy services

We offer a range of training and consultancy services on disability equality, inclusion and stakeholder engagement.

About our Training and Consultancy Services

Understanding the needs of Disabled people

We support organisations and individuals to understand the social injustices and barriers experienced by Disabled people, and what we can all do to reduce and remove them.

We offer a range of training and consultancy services to the statutory, business and voluntary sectors, and we’d love to work with you!

Our Values

  • User-led – All our work is driven by the voices and experiences of Disabled people and delivered by skilled Disabled trainers/consultants with lived experience.
  • Representative – Through Inclusion London’s broader strategic, policy and voice work, we represent the voices of a diverse range of Deaf and Disabled people, not only in terms of impairment/long term condition but also diverse social groups and backgrounds.
  • Ambitious – Through facilitating the inclusion of Disabled people, we aim to make society more inclusive, flexible and supportive for everyone.
  • In solidarity – We actively support and fight for the inclusion of all marginalised voices.
  • Legacy – We seek to nurture new talent, create opportunity, and inspire the next generation of Disabled professionals.

All of our courses and services are based on the Social Model of Disability.

What we do


We have a longstanding history of delivering innovative and solution-based Disability Equality Training (DET) that creates genuine change and improvement in both attitudes and access.

We offer a wide range of standard and bespoke courses to suit the needs of most organisations and services, from your frontline staff to senior management. This includes general Disability Equality Training, Inclusive Customer Services, Inclusive Workplaces and running accessible Meetings/Events.


We offer expert advice and support on the impact of processes, policies and procedures from a disability perspective. All of our consultancy work is solution-focussed. We work together to assess how barriers may operate within your organisation and identify effective ways of removing these barriers and increasing your accessibility.

So whether you are undertaking a benchmarking process, policy or service review, or need support on recruiting and retaining Deaf and Disabled staff, we can help.

Stakeholder engagement

In order to meet the needs of your Deaf and Disabled staff and clients, you have to know what they need. So ask!

We provide a range of expert advice and support on increasing the engagement and involvement of Deaf and Disabled people in your organisation. We have a strong track record in creating innovative and effective ways to facilitate meaningful engagement, including user testing, focus groups, stakeholder engagement or facilitating co-production.

Want something different?

Get in touch! We are highly experienced in developing bespoke courses and activities that reflect direct client context and meet the needs of individual services and organisations.

What clients say

“The team at Inclusion London were an absolute pleasure to work with…. brilliant and very professional. 98% of participants said that the training was good or very good, which is an absolutely fantastic result. A pleasure to do business with, would highly recommend.” Alex Whybro, Customer Experience Manager, c2c

“Our experience of working with [Inclusion London] has been nothing less than excellent. Their knowledge, expertise, professionalism, and ability to provide flexible and adaptable solutions is second to none.” Venetia Petter, Customer Insight, Strategy & Experience, TfL

What participants say

“Excellent trainer, delivery with passion. Keeps the audience involved and encourages conversation.”

“I was pleased with how practical the course was and it wasn’t all theory-based, rather what we can actually do to make a difference.”

“It was a really insightful, thoughtful and valuable course that will stay will me through my career.”

“It was the best training course I have ever attended…. It was truly eye opening.”

Get in touch!

For more information and to get a quote:
Email us at
Call us at 020 7237 3181
Text us at 0771 839 4687