Do you have skills in giving advice, lived experience of navigating benefit and social care systems or worked within regulatory frameworks? Our casework role may be a great fit for you.

  • Closing date for applications: 12 January 2024
  • Contact phone: 0203 397 3119
  • Contact email:

This role sits within our information and advice team. We provide free information and advice to Deaf and Disabled people living in Merton in the following areas: welfare benefits, social care, concessionary travel, grant applications, health, and housing. Our work is accredited by the Advice Quality Standard (AQS).

What we offer:

  • Salary of £25,700-£30,000 pro rata per annum dependent on skills and experience.
  • Annual incremental salary increase, dependent upon funding.
  • 28 – 35 hours per week. Flexibility around working hours and patterns.
  • Fixed term contract until 31st March 2025 with the possibility of extension dependent upon funding.
  • Hybrid working – 50% of working hours from home and 50% in the office to allow for community, collaboration, and support.
  • Pension with employer contribution.
  • 33 days annual leave (pro rata for part time employees).
  • Disability leave, if eligible.
  • Training and development opportunities.
  • One week per year for you to spend on work at Merton CIL which interests you outside of your role to support innovation and skills development.
  • 24/7 employee assistance scheme available to support you.
  • Access to employee benefits & discounts.
  • A diverse team. Merton CIL is committed to equality, diversity and reflecting the communities we serve.

Please see the uploaded file – Caseworker Application Pack which includes more about the role including job description and person specification

How to apply

Email your CV, application support and monitoring form to

Closing date for applications: Ongoing

You can email us to let us know that we can expect an application from you, if that works for you.

Candidates invited to interview will be informed within 3 working days of their application.

Start date: As soon as possible

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