Caseworker at Merton Centre for Independent Living

We are seeking a passionate and skilled Deaf or Disabled person or person with a long-term health condition to join our AQS accredited Information & Advice service, as a Caseworker.

  • Closing date for applications: 12 June 2023
  • Contact phone: 07827 817151
  • Contact email:

Role: Caseworker
Hours: 35 hours per week
Salary: £25,700 – £30,000 per annum dependent upon experience
Start Date: 1st July 2023
Location: At least 50% office based at Vestry Hall, Mitcham CR4 3UD

Merton Centre for Independent Living is a user-led Deaf and Disabled people’s organisation based in the London Borough of Merton. We are run and controlled by and for Deaf and Disabled people. We support Deaf and Disabled people across the full spectrum of impairment including physical and sensory impairments, long term health conditions, learning difficulties and neurodiversity.

About the role
Working in line with our values to provide advice casework support to Deaf and Disabled people in Merton, with the aim to promote independence and inclusion. Your work will enable Deaf and Disabled people to have as much choice and control over their lives as possible.

We will support the post-holder through on-the-job coaching, development, supervision and training opportunities, and a range of employee benefits.

We work hard to address the marginalisation of Deaf and Disabled people and make a real difference in Merton and the wider community. We want a society where Deaf and Disabled people achieve full equality and inclusion. We work within the social model of disability and to an independence charter, co-designed with Deaf and Disabled people to ensure we can influence key issues affecting our lives in many ways.

About the Information & Advice service
We provide free information and advice to Deaf and Disabled people living in Merton in the following areas: welfare benefits, social care, concessionary travel, grant applications, health and housing. Our work is accredited by the Advice Quality Standard (AQS).

About You

• Do you have at least two years’ experience of giving advice to the public on a one-to-one basis in at least two of the following areas: welfare benefits, social care & health, housing.
• Ability to support Deaf and Disabled people with Care Act assessments, reviews and reassessments, including Financial Assessments. Also the ability to support Deaf and Disabled people with housing issues, such as allocations, transfer, aids and adaptations, possession proceedings, disrepair
• A strong personal commitment to supporting people across the spectrum of disability or health issues and supporting people from a variety of ethnic and social groups.
• Able to explain and summarise complex rules and information in simple and accessible terms.

Merton CIL is committed to equality, diversity and reflecting the communities we serve. We particularly welcome applications from Deaf or Disabled people from Black, Asian and Minority Ethnic communities. People who live with a long-term health condition who may not consider themselves as Disabled are also very much welcomed.

Closing date for applications: 5pm on Monday 12th June 2023
Candidates invited to interview will be informed by Friday 16th June 2023
Planned interview date: week commencing 19th June 2023
Start date: 1st July 2023 or as soon as possible thereafter.
How to Apply

The full job description, application form and monitoring form can be found here:

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