Our #TransportJustice campaign

We are raising money to pay for legal advice in disability discrimination cases on public transport.

We all know for many Disabled people traveling by public transport can be a frustrating and sometimes humiliating experience. Lifts not working, assistance not showing up, accessible toilets locked, fighting for wheelchair spaces or having to travel miles to an accessible station are some of the things that unfortunately are becoming part of our everyday life. Public transport providers do not always take our needs seriously and it often feels like we are second class customers.

On many occasions we experience disability discrimination, which is prohibited by the Equality Act 2010, but it is left to us to enforce it and taking a big transport company to court is not an easy task. This is why we are launching this appeal to enable Disabled people who want to take legal action to get legal advice and protection from financial risks.  Initially we will focus on cases about rail and air travel.

We know complaints often get you an apology, but they rarely change things or improve the situation for others. We believe legal action has a potential to change this, because it exposes transport providers to greater financial and reputational risks and the court could order that the companies change their policies or practice.

We also want to use this campaign to show the scale of the problem.

Here is how you can take part in this campaign:

• Donate money to the #TransportJustice appeal https://www.crowdjustice.com/case/fight-disability-discrimination
• Spread the word and share this campaign on social media
• Share your experience of traveling by train or air using hashtag #TransportJustice
• Use our interactive resources to learn what duties public transport companies have and to write a complaint letter about the most common problems on public transport https://www.disabilityjustice.org.uk/take-action/public-transport/
• Contact inclusion London’s Disability Justice project if you think you have a case and need legal advice.