We promote, educate, communicate and empower for the benefit and interest of people affected by mental health issues in Croydon.

Contact details


  • Advice
  • Advice and advocacy
  • Campaigning and research and representation
  • Financial assistance and benefits guidance
  • Health and social care
  • Links into statutory and voluntary services
  • One-to-one support whenever and as often as each woman needs
  • Pathways tailored to each individual’s needs and aims
  • Social contact and peer support
  • Support to engage with services and attend court dates

Boroughs this organisation works in

  • Croydon

About this organisation

Hear Us is Croydon’s only service user group for people with severe and enduring mental illness; our organisation is 100% service user run. This strength gives us a unique insight into the barriers faced by our service users, particularly those also experiencing drug & alcohol misuse or leaving prison. We provide specialist peer support and personal support for our service users – people with complex mental health issues living in the London Borough of Croydon. Our practical activities help users to cope better with daily living and helps to address their financial, social, emotional and physical needs.

We amplify the voice of Mental Health service users across public and voluntary sector services to ensure that clients are empowered to gain their financial entitlements, improve their mental health, improve the services they are in receipt of and work towards reaching life goals and aspirations.

Our Welfare Surgeries Project to support people making benefit claims and empower them to improve their financial security. Our Linkworking Project provides peer support from those with lived experiences of services on wards and in the community resource centres, listening, supporting and signposting. Our Open Forum provides a safe space for services users to engage with service providers. Our Reachout project educates and informs public services based on our lived experiences of using public services. Our new Campaigns project will aim to improve services our service users receive.

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