Hear Us
Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices, and negative perceptions

Contact details
- Telephone: 02086816888
- Email: hello@hear-us.org
- Website: https://www.hear-us.org
- Address: Orchard House, 15a Purley Road, South Croydon, CR2 6EZ
Services
- Advice
- Advice and advocacy
- Advocacy
- Campaigning and research
- Financial assistance and benefits guidance
- Links into statutory and voluntary services
- Mental health
- Practical and emotional support
- Representation and advice
- Social contact and peer support
- Awareness raising of mental health and mental ill-health
Boroughs this organisation works in
- Croydon
About this organisation
As Croydon’s only service user group for people with severe and enduring mental illness, our organisation is 100% service user run. This strength gives us a unique insight into the barriers faced by our service users; particularly those also experiencing drug & alcohol misuse or leaving prison.
We provide specialist peer support and personal support for our service users – people with complex mental health issues living or working in the London Borough of Croydon.
Hear Us is Croydon’s Mental Health Service User Group which acts as a coordinating body to facilitate, and ensure service users involvement in, the planning, delivery and monitoring of mental health services in Croydon.
We have 5 front line projects which are:
a) Welfare Rights Advice Project -supports people with their benefits claims and other financial entitlements to ensure they obtain the right financial support. This includes access to Food Banks, energy vouchers and other forms of immediate financial support and access to mobility schemes eg freedom passes.
b) Linkworking Project – acts as a link between staff and service users and support services to improve based on the needs and issues faced by people using services.
c) Open Forum – service users and service providers meet with commissioners to raise issues of concern
d) Reachout Awareness project – an awareness raising and anti stigma project
e) Campaigns Project – tell us what about services you want to change, how they should change, and why.