Useful links for Disabled Londoners

Inclusion London supports Deaf and Disabled People Organisations. We do not run a helpline or provide individual advice. If you need individual advice, please contact your local DDPO or one of the organisations listed below.

Coronavirus emergency – sources of support and information for individuals

Please note many DDPOs are still providing advice and support during this emergency. Please use our London DDPO Directory to find a DDPO near you.

The Citizens Advice has issued Emergency Guidance during the current crisis including advice in BSL. You can access their advice here:



Information and advice about rights, discrimination, benefits and services

Your local DDPO

Find your local Deaf and Disabled People’s Organisation (DDPO) from our London DDPO Directory. Many DDPOs offer advice services or can signpost you to local organisations that may be able to help with your enquiry.

Disability Justice Project

The Disability Justice Project has advice on its website and template letters which you can use to challenge discrimination on public transport, housing, human rights, social care and more. Please note the project cannot offer individual legal advice. For individual legal advice see Inclusion London’s webpage: Legal advice for individuals or the information below.

Law Centres Network

Law Centres offer legal advice, casework and representation to individuals and groups who cannot afford a lawyer. There is a Law Centre, where you can get free legal advice, in most London Boroughs – their website has a directory of Law Centres in London.

Disability Law Service

Provides free legal advice to Disabled people on: Community Care Law  (advice and representation); Disability Discrimination (advice and factsheets); Employment Law  (advice and representation) and Welfare  Benefits.

For individual legal advice see also Inclusion London’s webpage: Legal advice for individuals

Disability Hate Crime Reporting and Information

Links to where to report hate crime, DDPOs offering disability hate crime services, and more information about disability hate crime.

Citizens Advice UK

Provides free information, advice and representation and has a directory of Citizens Advice offices.

Equality and Human Rights Commission

Provides information and advice on discrimination, equalities and human rights legislation and issues including detailed information about Disabled people’s rights under The Equality Act 2015. The EHRC also carries out some strategic litigation

Information on all government services and information including benefits, employment and Disabled people

Access To Work

A government scheme that provides financial support to Disabled people to help meet their access / disability related in needs in work.

Access to Work Video relay service for BSL users:

Greater London Authority (GLA)

Information on the work and roles of the Mayor and London Assembly

Advice for Disabled Students

Factsheets and Guides on being a Disabled Student, also a Disabled Student helpline:

Article on studying in UK for international disabled students:

Out and about in London

Transport for London

Provides access information about public transport in London

Transport for All

Provides information and advice for disabled and older transport users in London.


Artsline is a disability access website, providing searchable information on over 1,000 arts venues across London.

Access London Theatre

Published three times a year, the Access London Theatre brochure features audio-described, captioned, signed and relaxed performance listings for theatres across London and is available in large print, Braille and CD


Reviews and rates theatre seats, and provides detailed access information about London theatres, including accessible seat numbers.


Official visitors guide