The Secrets of Good Case Management and Case Recording

FULLY BOOKED – you can still complete a booking form if you would like to be on the reserve list. A briefing session from the Advice Service Alliance (ASA) and Recognising Excellence.

FULLY BOOKED

Please note this event is now fully booked. If you would like your name put on the Reserve list, please click on ‘Book your free ticket’ and then under ‘Reserve list’ enter your details. We will then inform you if a place becomes available.


2.00pm-3.30pm Wednesday 30th June via Zoom

Please note: maximum 20 places, these will initially be offered to people who are part of the SVRR project.

This briefing will help you to:

  • Recognise the difference between case management and case recording
  • Understand the reasons and purposes of effective case management
  • Recognise the key elements of well recorded and well managed cases
  • Understand what the AQS says about good case management

You will be asked to complete a short pre-event questionnaire/homework prior to the briefing so you can start thinking about the key issues before you attend.

The ASA will also send out examples of well written and poorly written case files for participants to look at prior to the event. This will form part of the group work session and the expectation will be that everyone will have looked at these.

Who is the session for?

DDPO staff or volunteers who provide advice, managers and supervisors.

You do not need to have the AQS (Advice Quality Standard) to attend this briefing. The briefing will generally help participants reflect on the key elements of well recorded and well managed cases.

What is a DDPO?

Please note this is an event for Deaf and Disabled People Organisations (DDPOs). DDPOs are organisations that are run and controlled by Deaf/Disabled people, with Deaf/Disabled people representing at least 75% of Trustees and over 50% of paid staff.

How to book

Please note this event is now fully booked. If you would like your name put on the Reserve list, please click on ‘Book your free ticket’ below, and then under ‘Reserve list’ enter your details. We will then inform you if a place becomes available.

If for any reason you cannot attend after booking please let Christine know ASAP so we can make the place available to others. Email christine.hathway@inclusionlondon.org.uk

Please also fill in a feedback form at the end of the session.

Access

Please inform us of any additional access needs at least 2 weeks in advance of the training or event.

Booking

Ticket Price Quantity
Reserve list £0.00

Please note you don’t need to book an additional place for your PA.

Please list your additional access requirements for this event.

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